Having a problem installing or registering one of our games? Checkout these Frequently asked questions below:
Having a problem completing one of our games? Look at the FAQ for Dungeon Lore.
Still having problems? You can email your support question to support@elowery.net.
1. I just paid for your software, when will I get my registration code?
It usually only takes a few minutes for you to get the return e-mail with the registration information, but becuase of delays with the mail servers, or delays at the credit card processing company, it could take longer. If you haven't received it within a few hours, feel free to contact us.
First, DO NOT delete the current version from your palm. If you do, you will lose all game save information and your registration information. If you have accidentally deleted the version, you should be able to restore it by re-installing the version in your backup folder in your palm desktop.
To upgrade, simply download the latest version and install it on your device ON TOP of the existing version.
3. Do I have to pay for the update?
No, all updates are free.
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